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1. Sims 3 Starts But Can't See Game Screen Mac Computer

Sims 3 Starts But Can't See Game Screen Mac Computer

• Hi,
  Have you updated your graphics drivers after the Windows 10 upgrade? You can check out the following EA Support article for more details:
  http://help.ea.com/article/your-games-and-the-windows-10-upgrade
  As a test you can also try setting aside your player data files completely before relaunching the game. To do so, navigate to the following location:
  Documents/Electronic Arts
  Now move (not copy) the folder named The Sims 3 to your desktop. Attempt to run the game.

  When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
• I would also install direct X again :
  https://www.microsoft.com/en-in/download/details.aspx?id=35

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• edited August 2015

  > @chesterbigbird said:
  > I would also install direct X again
  I have the newest DirectX available (DirectX 12).
• edited August 2015

  > @Nichaedemus said:
  > Hi,
  >
  > Have you updated your graphics drivers after the Windows 10 upgrade? You can check out the following EA Support article for more details.
  >
  > As a test you can also try setting aside your player data files completely before relaunching the game. To do so, navigate to the following location:
  >
  > Documents/Electronic Arts
  >
  > Now move (not copy) the folder named The Sims 3 to your desktop. Attempt to run the game.
  I already have the Windows 10 driver for nVidia and when I move the 'The Sims 3' folder to my desktop and run the game I get and error saying 'There was an error during startup. Please see the Log for more details.'

  1
• edited August 2015

  What I would suggest in that case is performing a clean uninstall of the base game, to remove the possibility of corrupted program files and/or registries:
  http://help.ea.com/article/manually-uninstalling-the-sims-3
  When done, it is recommended that you also use CCleaner to fix any possible remaining Windows issues with your PC:
  http://help.ea.com/article/how-to-use-ccleaner-to-fix-pc-issues
  When done, reinstall the base game again. Once installed update the game fully via the launcher. If you need to patch manually you can find the latest available manual patch for PC at the following page:
  http://forums.thesims.com/en_US/discussion/175477

  When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
• I also have the same problem after going from Windows 8.1 to 10. I have made sure drivers and all are up to date, completely removed the game , cleaned up with CCleaner and re-installed from Origin. Nothing has worked, Still the same issue as described by Robert_Frew. Is this a Windows 10 issue?
• > @Nichaedemus said:
  > What I would suggest in that case is performing a clean uninstall of the base game, to remove the possibility of corrupted program files and/or registries.
  >
  > When done, it is recommended that you also use CCleaner to fix any possible remaining Windows issues with your PC.
  >
  > When done, reinstall the base game again. Once installed update the game fully via the launcher. If you need to patch manually you find the latest available manual patch for PC at the following page.
  I've done what you've said and it still doesn't work. Please help, I really don't know what to do.
• I'm sorry to cut into a thread with a Sim Guru responding, please forgive me is this is not an appropriate thing to do. But as I don't see it mentioned here yet, are you guys running TS3 in Win 8.1or Win 7 compatibility mode? Many (not all) players on Win 10 have reported that this is required for them to get the game program launched.

  
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• No worries igazor.
  For more information on running an older game such as TS3 in compatibility mode in Windows 10, you can check out the following page:
  http://help.ea.com/article/running-a-game-in-compatibility-mode-in-windows-10
  The program files to set in compatibility mode are Sims3launcher.exe (game launcher executable) and TS3W.exe (main game executable), and both can be found in the game/bin directory where the base game has been installed.
  Additionally, there are other discussion threads about running TS3 on Windows 10 within this forum, and at AnswerHQ, that you may want to check out for further troubleshooting tips.

  When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
• @Nichaedemus and @igazor
  I've tried running Sims3launcher.exe and TS3W.exe in both Windows 7 and 8 compatibility but nothing's changed. I still get the same error and the game won't load.
• edited August 2015

  @Nichaedemus and @igazor
  I ran the game in Windows XP Service Pack 2 compatibility and it worked. I can also run it in Windows XP Service Pack 3. Is there any difference between using Windows XP Service Pack 2 and 3?
  Thanks guys for all your help, I can finally play The Sims 3 again because of you.
• Wow, am surprised you had to go back that far but glad it worked for you. I would say SP3, but there was not a huge functional difference between XP's SP2 and SP3 so it probably really doesn't matter much which one of those two you choose.

  
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• I get a message when trying to run it that says:
  'This app can't run on your PC. To find a version for your PC, check with the software publisher'

• I get a message when trying to run it that says:
  'This app can't run on your PC. To find a version for your PC, check with the software publisher'

  And have you tried to run the game in XP (or Win 7) Compatibility Mode as described above?
  http://help.ea.com/en/article/running-a-game-in-compatibility-mode-in-windows-10

  
  NRaas has moved!
  Our new site is at http://nraas.net
• Hi, just got a new system (Acer Predator) with Windows 10 on it and I can't seem to get Sims 3 running from a CD that worked in Windows 7. No expansions installed, just the core game. I went into Programs/Features, enabled .net 3.5, did the install and reboot, still having the issue. I've tried it in Win7, WinXP, compatibility mode and it won't launch, just the above message 'This app can't run on your PC. To find a version for your PC, check with the software publisher'.
  The link that igazor provided is dead now, so any help would be greatly appreciated. I literally just bought expansions for the game that are being shipped from Amazon the day before getting this laptop, and I'd like to try getting this working before they arrive later this week.
• edited September 2017

  @Xartavion - Hi there. This particular thread is from when Win 10 was just being released and really isn't relevant anymore. Simple thing to check first though, have you tried running the game as an Administrator or from an Admin account?

  
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• why is the sims 3 not letting me use the exspansion packs on windows 10? i try to use all my exspansio acks on the game but then i lose progress and my sims and stuff gets deleted. whats going on?

• why is the sims 3 not letting me use the exspansion packs on windows 10? i try to use all my exspansio acks on the game but then i lose progress and my sims and stuff gets deleted. whats going on?

  This thread is from five years ago and is likely to get locked up on us by a moderator for being a necropost if we try to have a conversation. A better place for those with New Member Status to post would be the thread we have set up specifically for that purpose, so let's continue over there if that happens.
  https://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues#latest
  If you can get the base game going, then Win 10 can't really be the issue here. Did you purchase all of the codes you are using on Origin from Origin itself or from some other source? Are you seeing the EPs you expect to see on the Packs and Stuff tab on the Launcher and are they all selected (checkboxed) before the game starts? The Patch 1.69 Launcher is notorious for 'forgetting' the selections made on that tab in between game sessions.

  
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The Sims 3 Technical Help - Slow Game How to Recover Your Game Speed. This article was written by RockinRobin on our Forum, who published it to the Technical Help board. How can I get back my sims to full screem and how I get to see my pets without them so breaking up, The Sims 3 Questions and answers, PC. Go into options enable full screen mode choose your screen size and press the tick/check mark. It should go into a black screen for like 2 seconds and than your screen size should be back 2 normal. Game resolution is zoomed in/cropped and I can't see all of the screen, and the task bar overlays the screen too. My computer only shows me about 2/3 of the screen when I play the game. Is there any way to fix the resolution so i can see the whole screen? Mac catalina steam games. I'm running the regular Sims 3 for mac and the launcher says everything is up to date, so I'm assuming it's patched. I've also installed the same copy of the sims 3 on my macbook pro without mods, and with the original resource.cfg file and it runs fine, but no cc on that whatsoever. So it's definitely a mystery to me. Sims 3 Won't Work on Windows 10. RobertFrew Posts. Are you seeing the EPs you expect to see on the Packs and Stuff tab on the Launcher and are they all selected (checkboxed) before the game starts? The Patch 1.69 Launcher is notorious for 'forgetting' the selections made on that tab in between game sessions. NRaas has moved!

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